What Information We Hold and Why
When you open an account, we collect the details you provide at registration — your name, contact information, and the payment method you link, whether that is bKash, Nagad, or Rocket. Every deposit and withdrawal creates a transaction record tied to your account wallet; we keep
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these records to process your payments accurately and to meet our obligations under applicable financial regulations. We also collect device and session data — your browser type, IP address, and the pages you visit — to keep your account secure and to detect unusual login activity.
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If you contact our support team, that conversation is stored so we can follow up properly. We do not sell your personal data to third parties. Data shared with payment processors like bKash, Nagad, and Rocket is limited strictly to what those processors need to complete
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your transaction. Your data is stored on secured servers, and access within our team is restricted to staff who need it to operate your account. Retention periods follow applicable law; when data is no longer needed for its original purpose, we delete or anonymise it. Availability
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of this service, and the data rights that apply to you, depend on your local law and the eligible regions we serve.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.